Clickbank Refunds – What You Can Do About It

The internet is not the only place that refunds are an issue to a retailer. Clickbank refunds are no different. From the perspective of the internet internetmerchant, customer satisfaction is of the highest priority. Because competition for customer loyalty is fierce, you know that keeping repeat customers coming back is the fastest and best way to long term financial success in sales. So offering Clickbank refunds with an iron clan refund guarantee if the customer is not satisfied sends a message to the consumer that their happiness is a top priority to you and that they can shop with you in confidence. Simple images such as BBB or Money Back guaranteed goes a long way.


As customers, we like to know that there is a return or refund policy in place. We come to expect that when we get home with a product that it will be to our satisfaction of the store will stand behind the product and give us a refund no questions asked. Sadly even outside the internet, refund fraud happens all the time. money back

People bring back stolen merchandise for refunds to exchange what they took for money. Even in some cases people will return a product that is all packaged up when the package in fact isn’t even inside. It was replaced with another item with a similar weight value to feel as if the product was in fact inside.

There are so many scams like this that one solution the non-internet retail world has turned to is store credits so the money never leaves the store. By giving store credit, they simply get a gift card or card with the same amount for another purchase. But it doesn’t stop there. People will then sell the gift card for $.50 on the dollar to an outside source. Which is not hard to do given the discounted price. It becomes a win-win.

Clickbank Marketplace

clickbank refundsWithin the world of Clickbank marketing, we are faced with a similar dilemma. Except because our products are digital, the problem is compounded significantly. Clickbank offers an iron-clad refund guarantee. But unlike more wary merchants, there is no “store credit” to protect store funds. And because both Clickbank merchants and affiliates must abide by the policies of the marketplace, if Clickbank gives a refund, so do you.

It is at that moment, all the hard work you have put in to creating your product and getting it live on the marketplace, do you begin to wonder if it was all worth it?

See more about how to successfully get a clickbank refund here.



While Clickbank is working to solve this problem, we need to know what we can do until it is solved to cut solutiondown on Clickbank refunds taking profits out of our accounts which we very much deserve to keep. The first line of defense, of course, is legitimate refunds because of customer dissatisfaction. Put extra work and effort into putting onto Clickbank only products of the highest quality so there is little room for complaint. That is part of it. But the other part is making sure customer perception of the product is accurate.

Primarily customers acquired through Clickbank are through an affiliate who is promoting a product for a commission. Clickbank is one of the most popular and been out on the market for the longest , so they have a reputation to uphold as well. You can read more about affiliate marketing here. 

A way Of Life

On the internet, overselling a product is almost a way of life. We all seem to turn into infomercial merchants and we sometimes give the impression our product might be something it isn’t. So go back to your web site and specifically your sales language. It’s OK to use good marketing language on those pages. But be sure you are telling the customer the truth so there is no reason for them to have a case to say that you sold them something that was not up to what was claimed. Have others read your marketing copy and get to know the product so they can confirm that what is being sold is what the customer gets.

Customer Relationship

By building strong customer relationships and building a community of repeat customers, you are more secure not to have to give refunds constantly. It’s an old adage of business but the best defense against lost business is to satisfy the customer. Other than that we can only trust that Clickbank will eventually solve the problem and crmjust keep on selling and doing the best we can. As content creators we have people relying on us to bring content to life and continue to educate no matter what the costs. So by planning accordingly and pricing accordingly we can outweigh the difference.


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5 thoughts on “Clickbank Refunds – What You Can Do About It”

  1. Md. Asraful Islam

    Thank you so much for sharing us an interesting and informative article. The main theme of this article is Clickbank Refunds – What You Can Do About It. It is really laudable that you have illustrated this topic so well in your article. I have learned a lot by reading your article and gained a lot of cognition about it. Of the points mentioned in your article, I like Clickbank Marketplace. I’m an affiliate marketer, so I usually affiliate with various types of products from the Clickbank Marketplace which helps me earn a lot of commissions. Of course I joined Click Bank from the Wealthy Affiliate platform where my affiliate activities began.
    Finally, I enjoyed reading your article and so I’d like to share your article in my Facebook group if you allow me.

  2. Hi! Yeah, I’ve experienced this. Since ClickBank gives refunds, so do us when we promote ClickBank products as affiliates. But although it seems as if money has been taken away from our pocket, I feel it has a positive effect in the long run and that is to build trust. We’re in a business were trust is key ans it can make a difference between a prosperous website and one that goes outta business.

  3. I truly need to from the outset worth your exertion in accumulating this awesome site and making this article. I am glad to see your article. Your article is really unique and informative. We all know that ClickBank is a popular affiliate network. I didn’t work at Click Bank, but I have no idea about the ClickBank refund. But after reading your article, all I can say about Clickbank is easy for passive income. I think we can just believe that Clickbank will, in the long run, take care of the issue and CRM just continues selling and doing as well as can be expected. I think this article will benefit everyone who wants to work in Clickbank. Thanks for sharing a useful and informative post.Good Luck!

  4. Interesting article on how to stay a merchant in good standing and manage Clickbank refunds in a smart way. It’s ideal when a business does not need to give refunds, so I agree with the old adage of the best defense against lost business is to make sure the customer is satisfied. Unfortunately, sometimes the only way to make them happy is to issue the refund. 

    This is a great reminder on that important lesson for all business owners!

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